Payment for your order can be made using credit or debit card, cash, cheque or bank transfer. Payment can be made online using our automated checkout service, by telephone or fax — to place your order by telephone, call us at 368-699-810 (International: +81 368-699-810).
Credit or Debit Cards
We accept all major credit or debit cards. Your transaction is protected by 256bit SSL security and processed by our payment processor 2Checkout. 2Checkout is widely regarded as the world’s leading payment processor in terms of speed, security and reliability.
To pay using your PayPal account, simply confirm this option during checkout and follow the on-screen process to log into your PayPal account as usual. You will be returned to our website to complete checkout once payment has been confirmed.
Cash or Cheque Payment
The following conditions apply to cash or cheque payments:
- cash payment can only be accepted for orders that will be collected. Collections need to be arranged in advance and can be made either from our Head Office in Tokyo or from our warehouse in Leicester in the United Kingdom;
- payment can be made by cheque but we can only release an order once the cheque has cleared which can take anything from four to 10 working days, depending on your bank. Please write your order reference number on the back of the cheque and send it to us at our Head Office in Tokyo.
We are happy to accept bank transfers, but a £20 fee will be levied to cover bank charges for customers outside of Japan. If you accept this charge, please make your payment to the bank details that are visible upon order confirmation. We also email you these details when the order has been confirmed.
You have the ability to choose from a number of different currencies when viewing product prices on our website. This option is available using our currency changer at the bottom of the right-hand store sidebar.
However, please be advised that your card will be charged in USD regardless of what price is shown on the website in the currency you have chosen.